Carolyn Pfister
Senior Human Resources Business Partner @Toyota Material Handling
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WORK HISTORY
Senior Human Resources Business Partner @Toyota Material Handling
Syracuse, NY, US
Senior Human Resources partner to Business Units and Corporate Functions totaling $375MM in revenue. Provide H.R. support to 350+ associates across 4 locations in 3 States comprised of our Finance, Engineering, Customer Relations, Quality, Procurement and Operations and warehousing teams. Provide coaching to leadership; drive operational and individual performance. Flexible & adaptable to adjust to changing business and people needs. Bias for action; uncompromising work ethic. Applies policies and procedures across organization; interprets both policies and changes to policy.Seeks ways to proactively improve organizational processes and outcomes; implements solutions that are aligned and consistent with global HR best practices. Facilitates difficult interactions among organizational stakeholders to achieve optimal outcomes; resolves escalated conflicts among stakeholders.Builds consensus and settles disputes on HR policy and practice decisions. Maintains broad-based knowledge of the organization and its operations and provides business partnership to Leaders. Executes HR business strategies to drive key business results and provides guidance on HR matters, partnering with subject-matter experts to develop needed solutionsDemonstrates working knowledge of the labor market and its relationship to organizational success Partners with managers and HR to proactively implement business solutions; coaches business leaders on HR-related issues.Executes programs, policies, and procedures to drive an engaged and performing organizational culture.Implements and delivers solutions and interventions that address issues of retention, change management, employee engagement, and leadership development, partnering with subject-matter experts as appropriate
EDUCATION
Le Moyne College
Bachelor of Science (B.S.), Industiral Relations and Human Resources Management
The Sage Colleges-Sage Graduate School
Master of Science, Organization Management
ABOUT CAROLYN PFISTER
HR/Business professional bringing a broad range of experience in HR Management and Business Partner roles. Proven history of leading enterprise-wide recruitment and HR programs. Insightful and creative with strengths in partnering cross-functionally with business executives to improve and drive program effectiveness. I love people relations at all levels of an organization. Ability to manage multiplepriorities simultaneously and manage a high-volume workload, oriented on results. Bias for action and strong work ethic.15+ years of experience as a Business Partner to various functional groups spanning all levels and subject areas to include Executive, Legal, I.T, Engineering, Finance/Accounting, Administration as well as non-exempt roles. Talent Management/Employee Development leader: succession planning, compensation and performance program management; annual review process deployment, internal mobility oversight; implementation ofLeadership Development Program for high-potential talent. Collaborate with Talent Acquisition team toreach metric-driven strategic recruitment initiatives.Expertise in Employee & Labor Relations, union and non-union. Conflict Resolution; proven ability to fosterpositive work environment. Support and guide leadership on complex, confidential, sensitive matters- ensuring legal and policy compliance.
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