Carolyn Nelson
Principal @Boston Consulting Group (BCG)
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WORK HISTORY
Principal @Boston Consulting Group (BCG)
New York, NY, US
Lead in BCG’s Travel, Transportation, & Leisure and Marketing, Sales, & Pricing practices- Proven track record of delivering $1B+ in revenue uplift through go-to-market design, global partnership strategies, loyalty innovation, and commercial transformations- Experienced people leader (5–10 direct reports, 30+ cross-functional stakeholders) and experience collaborating with CMO/CCOs, CFOs, and CEOs to launch and scale high-impact strategies
EDUCATION
The Wharton School
Master of Business Administration - MBA
UCL
Management Science and Innovation
Georgia Institute of Technology
Bachelor's Degree, Business Administration and Management, General
SKILLS
ABOUT CAROLYN NELSON
Accomplished strategic leader with 8+ years of experience driving growth and transformation across travel, hospitality, and technology companies. As a Principal at BCG, I partner with C-suite executives to design data-driven commercial strategies and maximize customer engagement through loyalty, marketing, and partnerships.I specialize in turning complex challenges into actionable growth plans — from reimagining go-to-market and pricing strategies to embedding AI and advanced analytics into decision-making. My work has helped leading global brands unlock significant revenue impact and long-term customer value.
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