Carolyn Leccese

Human Resources Manager @The Hoffman Agency

Boston, MA, US

Reports to the Managing Director and leads all HR functions and supports people strategies across offices in Boston, Portland, and San Jose- Partner with leadership to develop and execute programs and strategies for recruitment, onboarding, offboarding, employee relations, benefits, performance management, learning and development, compliance- Partner with global HR teams to align people initiatives, streamline processes, and drive consistency across regions- Own full-cycle recruitment for all levels, advising hiring managers on talent strategy, candidate experience, and hiring decisions- Manage performance management processes, including goal setting, feedback, and performance reviews, coaching managers on effective best practices- Manage complex employee situations involving all levels of employees, providing guidance and coaching managers on conflict resolution, performance issues, and policy interpretation- Partner with leadership to guide benefits strategy, oversee end-to-end open enrollment, and deliver employee benefits education- Analyze HR data and metrics (engagement, retention, compensation) to inform decision-making and improve organizational effectiveness- Lead and evolve DEI programs, supporting the development of a DEI governance committee and providing support and direction- Develop and implement learning & development programs to drive employee growth and leadership development, including designing and leading people manager training programs- Ensure compliance with federal, state, and local employment laws and maintain up-to-date HR policies and procedures- Maintain HR systems and tools.

Saint Michael's College

Bachelor of Arts - BA, International Relations