Carolyn Murphy

About Carolyn Murphy

I’m a strategic HIM and Coding executive with over 20 years of progressive leadership across multi-facility healthcare systems. My expertise spans hospital and professional fee coding, compliance, denials management, clinical documentation integrity, and mid-revenue cycle strategy.Throughout my career—including leadership roles at Lehigh Valley Health Network and Tower Health—I’ve led high-impact initiatives to enhance DRG integrity, drive accurate charge capture, and improve wRVU attribution, while advancing regulatory compliance and optimizing team performance. I specialize in strategic alignment of HIM functions to support financial health and clinical accuracy at scale.My leadership style is grounded in mentorship, operational transparency, and change management. I’m adept at workforce development across domestic and offshore teams and fostering synergy among cross-functional stakeholders to ensure sustainable improvement.I bring extensive experience with Epic, computer-assisted coding (CAC), and advanced data analytics to support audit readiness, provider engagement, and actionable program outcomes. Whether redesigning workflows or building performance dashboards, my focus remains consistent: elevate integrity, improve outcomes, and lead teams with purpose.Let’s connect if you\'re looking for insights on coding compliance, clinical revenue operations, or leading organizational change in HIM.

Experience

1. Coding Market Director

   Conifer Health Solutions

   Sep 2025 — Present · Frisco, TX, US

   I oversee end-to-end coding operations across a multi-client market, ensuring optimal staffing, productivity, quality, and compliance. I serve as a strategic liaison between clients, vendor partners, and internal leadership - driving service line performance, implementing process improvements, and identifying growth opportunities. I focus on aligning operational execution with business goals and regulatory standards while delivering cost-effective, scalable solutions in a complex revenue cycle environment.

Education

• Walden University

  Master's degree, Health Care Administration

• Virginia Commonwealth University

  Bachelor's degree, Health Information Management