Carolyn Evans

About Carolyn Evans

Experienced project and operations leader with a proven track record of driving efficiencies, cost savings, and successful cross-functional collaboration across technology, telecommunications, and service industries. Skilled at managing complex projects, leading teams, and delivering scalable solutions that meet client and business needs.I excel at building strong relationships with internal teams and external partners, translating user feedback into actionable product roadmaps, and streamlining processes using Agile methodologies. Known for my ability to communicate effectively with diverse audiences—from C-level executives to technical teams—and to tailor presentations and training to maximize impact.Passionate about continuous improvement and problem-solving, I have successfully led initiatives that have resulted in millions of dollars in savings, enhanced customer service experiences, and smooth operational transitions. I thrive in dynamic environments where innovation and adaptability are key.

Experience

1. Risk Assessment & Strategic Planning Coordinator

   Salem State University

   Feb 2025 — Present · Salem, MA, US

Education

• Westfield State University

  Bachelor of Science (B.S.), Psychology, Criminal Justice

  2009 — 2013

• Boston Latin School

  High School Diploma

Skills

• Powerpoint
• Microsoft Excel
• Microsoft Powerpoint
• Communication
• Problem Solving
• Telecommunications
• Microsoft Outlook
• Leadership
• Social Media
• Marketing
• Time Management
• Microsoft Office
• Sales
• Teamwork
• Negotiation
• Customer Service
• Account Management
• Change Management
• Microsoft Word
• Team Building
• Management
• Team Leadership
• Public Speaking
• Human Resources
• Event Planning
• Project Management
• Public Relations