Carolyn Collins

Director, Product Delivery and Portfolio Enablement @Prudential Financial

Albany, NY, US
EMAILS
c••••••••@prudential.com
MOBILE NUMBERS
+16•••••••62

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WORK HISTORY

Sep 2022 — Present

Director, Product Delivery and Portfolio Enablement @Prudential Financial

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Guide strategic direction in partnership with the Product Delivery and Underwriting agile teams.• Develop and manage critical strategic roadmaps designed to drive substantial growth inthe next 3-10 years for Employer, Association, and Privately Funded Businesses.• Leverage data and key insights to craft the value narrative for decision making with thesenior leadership team, P&L Leaders, and other key stakeholders• Lead the definition and ongoing oversight of key results tied to objectives within aprogram increment or other delivery cycle• Ensure investment aligns with strategic objectives• Surface and facilitate initiative health and trade off discussionsLead strategic programs from ideation through launch.• Lead product delivery of refreshed Disability product, Voluntary Critical Illness and HospitalIndemnity products, multiple State Paid Leave products, and Medical Stop Loss product.• Led implementation of medical claims monitoring by third party vendor to identifypotential Supplemental Health claims.• Developed strategy with sales leaders to drive growth in specific industries.• Led multiple workstream program focused on technology transformation for SupplementalHealth products.• Led redesign critical Underwriting proposal document by an international design firm.

EDUCATION

1982 — 1986

Colgate University

B.A.

2002 — 2005

Lehigh University

M.Ed.

SKILLS

InsuranceProcess ImprovementBusiness AnalysisProject ManagementBusiness Process ImprovementTeam BuildingQuality AssuranceStrategic PlanningHealth InsuranceStrategyPublic SpeakingUnderwritingCoachingLeadershipManagementAccount ManagementAnalysisTrainingVendor ManagementRisk ManagementBusiness ProcessProsci Change Management Certified

ABOUT CAROLYN COLLINS

Program Management | Business Strategy | Strategic Partnerships | Group Benefits | Life…

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