Carolyn Carter
Passionate about delivering exceptional customer experiences
- Role
- Manager, Customer Experience at Delta Vacations
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Carolyn Carter
Brand strategy and development, customer and service design, training programs and…
Experience
Manager, Customer Experience
Oct 2022 — Present · Atlanta, GA, US
Leading the cross functional team effort to elevate the Delta Vacations customer experience.
Education
Elmira College
Bachelor of Arts - BA
Cornell University
Masters
Skills
- Customer Satisfaction
- Training
- Project Management
- Leisure
- Catering
- Income Statement
- Food & Beverage
- Revenue Forecasting
- Customer Service
- Restaurant Management
- Hotel Booking
- Pre-Opening
- Lodging
- Hospitality
- Restaurants
- Leadership
- Front Office
- Property Management Systems
- Yield Management
- Management
- Marketing
- Revenue Analysis
- Hotels
- Event Management
- Tourism
- Meeting Planning
- Rooms Division
- Budgets
- Guest Service Management
- Hotel Management
- Micros
- Hospitality Management
- Banquets
- Hospitality Industry
- Resorts
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