Carol Vance

About Carol Vance

Alinea helps rehabilitation therapists - such as physical therapists, occupational therapists, and speech therapists - prioritize patients over paperwork and optimize revenue and profitability. By bringing together deep expertise and innovative technology - Alinea takes the burden off of therapy teams - expanding their capacity for higher level tasks - while engaging and improving the experience of patients and their families. Alinea partners closely with each rehabilitation provider to manage the administrative lifecycle of their patients. This includes customizing and automating complex workflows, simplifying cross functional tasks, removing blind spots and providing actionable data - while simultaneously engaging patients, and their powers of attorney and family members, but without increasing workload on providers. How do our clients win? By streamlining workflows, we allow clinicians to prioritize patients over paperwork at every turn and boost productivity; we increase the capacity of centralized staff upwards of 40% and minimize errors and redundancy; we provide an exceptional, safe, and convenient experience for patients and their families, more important now than ever; and we impact both top and bottom lines by increasing caseload, supporting business development efforts, decreasing costs, collecting copays and private pays, and significantly reducing downstream uncollectible accounts.With our deep vertical expertise, we listen closely to your specific requirements, and design customized solutions for Freestanding Outpatient Physical Therapy and Rehabilitation Clinics; Assisted Living, Independent Living, and Memory Care Outpatient Rehabilitation Services; Skilled Nursing Facility Inpatient Rehabilitation Services for both Long Term Care and Short Stay; as well as customizations for other ambulatory care services. In fact, most of our clients rely on Alinea to support several workflows as they diversify and streamline their services. In everything we do, each member of our team follows our core imperatives of unwavering integrity, relentless customer focus, rapid responsiveness, and innovation excellence. We humbled and honored to serve our clients, to help them make a difference in the lives of others, and to allow them to focus on what matters most.

Experience

1. VP, Alinea

   Net Health

   Jan 2025 — Present

Education

• College of Charleston

  Bachelor of Science (B.S.), Business Administration

  1986

• University of Wisconsin-Milwaukee

  Rehabilitation Psychology

  2000 — 2003

Skills

• Digital Customer Experience
• Business Development
• UX Design
• Product Management
• Product Development
• Strategic Planning
• Project Management
• Business Analysis
• Microsoft Excel
• Cross-Functional Team Leadership
• Microsoft Powerpoint