Carol Ho
Senior Product Designer @ First American
- Role
- Senior Product Designer, Endpoint at First American
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Carol Ho
A designer who loves the smell of rain in Seattle. I’m passionate about creating clear, intuitive experiences and building design systems that help teams work faster and more consistently.I’ve designed for industries including title & escrow, logistics, and media, always focused on turning complex problems into simple, user-friendly solutions. With a background in information systems and design, I believe great design comes from balancing user needs with business goals.
Experience
Senior Product Designer, Endpoint
Jan 2024 — Present
I lead the design of receipt, disbursement, and contact-related features for a title and escrow platform, focusing on improving transaction transparency and operational efficiency.As a core member of the design system team, I helped define processes, build the foundation, and contribute components to scale a cohesive design system across multiple products.
Education
National Taiwan University
Bachelor's degree, Management Information Systems, General
2010 — 2014
Carnegie Mellon University
Master of Arts - MA, Interaction Design
2019 — 2020
Carnegie Mellon University
Master of Professional Studies, Interaction Design
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