Carol Tracz

About Carol Tracz

My achievements include positions with well-known firms in both non-profit and for profit sectors. I have a track record of increasing sales, reducing costs, and streamlining operations in a wide range of situations. Building long lasting relationships have been a key to my success. I have achieved results through hard work while also having fun.

Experience

1. Director of Sales & Marketing

   Riverside Hotel

   Dec 2016 — Present · Miami, TX, US

   Oversees group sales effort to achieve budgeted room night/revenue goals for current and future years. Develops sales strategies for specific group market segments. Directs and expand the business transient sales effort. Directs Catering Department staffing, training and performance evaluations. Analyze and control expenditures for the department to conform to budgetary/forecast requirements. Direct Internet strategy and Website.

Education

• Oakland University

  Bachelor of Business Administration (BBA), Marketing

  1995 — 2000

Skills

• Rooms Division
• Hotel Management
• Customer Relations
• Food & Beverage
• Strategic Planning
• Front Office
• Marketing Strategy
• Public Relations
• Business Development
• Banquets
• Catering
• Budgeting
• Market Research
• Management
• Promotions
• Marketing
• Yield Management
• Event Management
• Contract Negotiation
• Lodging
• Convention Services
• Hospitality Management
• Budgets
• Hospitality Industry
• Leadership
• Trade Shows
• Hospitality
• Revenue Analysis
• Special Events
• Meeting Planning
• Tourism
• Event Planning
• Resorts
• Hotels
• Crm
• Account Management
• Fundraising
• Customer Relationship Management (Crm)
• Customer Service
• Sales