Carol Ruleau

About Carol Ruleau

Passionate about providing memorable learning experiences coupled with actionable data for continuous improvement. Harvard ManageMentor Organizational Leadership program (2019)MS in Lean Manufacturing / Continuous Improvement with Operations Management Certificate,(Dec 2018), 4.0 GPAMBA Specialization in Human Resource Management,(Feb 2016), 3.93 GPAB.A. Organizational Management (Feb 2014), 4.0 GPAA.S. Instructor of Technology and Military Science (2005)A.S. Applied Sciences, Avionics Systems Technology Instructor Certification (2003)

Experience

1. Digital Learning and Development Manager, Global Training Solutions

   BASF

   Jun 2024 — Present

   Provide the framework and strategic direction for the Digital Learning strategy to support theAutomotive Refinish division -Identify and assess current and future training needs of the organization through analysis and collaboration globally including regulatory, policy and procedural requirements, technical application needs, and emerging business and technical development requirements-Design and develop eLearning, microlearning, video training courses and curriculums that address specific business needs and skill gaps-Coordinate with internal Subject Matter Experts (SMEs) to develop and execute effective training for internal and external customers-Utilize digital learning technologies and solutions (virtual reality, augmented reality, gamification, etc.)-Use adult learning methodology to create engaging content to promote retention and proper business practices-Develop career pathing for internal and external customers to promote training completion-Manage vendor relationships to provide new learning technologies and services-Develop KPI (Key Performance Indicators) to track key training milestone activities to drive future training growth-Facilitate curriculum development mapping, course development/needs identification-Prepare and present leadership presentations on training activities-Provide administration, oversight, direction, promotion and use of the Learning Management System (LMS)-Provide maintenance planning for all training curriculums and courses to keep training content up-to-date and adherence to all compliance requirements-Provide framework for the translation of all training and the accessibility requirements to enable all customers to use developed training-Support the instructor-led team with entry, reporting, communication and development of effective training solutions.

Education

• Harvard Business School

  Harvard Manager Mentor program, Organizational Leadership

  2019 — 2019

• Ashford University Forbes School of Business

  Bachelor's Degree, Organizational Management

  2012 — 2014

• Community College of the Air Force

  Associate of Science, Instructor of Technology and Military Science

  2003 — 2005

• Community College of the Air Force

  Occupational Instructor Certification (OIC), Curriculum and Instruction

  2003 — 2005

• Community College of the Air Force

  Associate in Applied Sciences, Avionics Systems Technology

  1998 — 2000

• Defense Acquisition University

  Life Cycle Logistics Level 1 Certification, Acquisition Professional Development Program

  2011 — 2013

• Kettering University

  Master of Science (M.S.), Lean Manufacturing with Operations Management Certificate

  2016 — 2018

• Ashford University Forbes School of Business

  Master of Business Administration (M.B.A.), Specialization in Human Resources

  2014 — 2016

• Community College of the Air Force

  Professional Manager Certification (PMC), Military Science, Leadership and Operational Art

  2011 — 2013

• Senior Non-commissioned Officer Academy

  Leadership Certificate, Leadership and Management

  2011 — 2011