Carol R. Johnson-Ford

Role
Customer Service Specialist 2 at Maximus
Location
Waynesboro, VA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Carol R. Johnson-Ford

In 2011 she graduated from the University of Bridgeport with a M.S. in Counseling with a concentration in Human Services (Honors) prior to this she earned her B.S. in Psychology – Cum Laude in 2009. Also having an A.S. in business and a vast background in community service involvement ranging from entry level (case management), residential manager to client service specialist eventually led to her becoming a state level eligibility reviewer. Adding the educational requirements to my experiences, has given me a holistic view of necessary client services for underserved populations. Thus having worked with these diverse populations ranging from residents in homeless shelters to Corporate officers and VP’s, I am seeking to transition into the human service field bringing a broader worldview for better service delivery. Specialties: Advocate for Women in Transition. Ministry. Social Justice Issues. Counseling. Case Management

Experience

  1. Customer Service Specialist 2

    Maximus

    Mar 2020 — Present · US

Education

  • Charlottesville High School

    High School Diploma

  • Newburgh Theological Seminary

    DMin , Pastoral Studies/Counseling

  • Housatonic Community College

    A.S., Business Administration

    2004 — 2007

  • University of Bridgeport

    M.S., Counseling and Human Services

    2009 — 2011

  • University of Bridgeport

    B.S., Psychology

    2007 — 2009

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Carol R. Johnson-Ford — Customer Service Specialist 2 at Maximus in Waynesboro, VA, US | Unifers