Carol Razooki

WORK HISTORY

EDUCATION

ABOUT CAROL RAZOOKI

Associate Director, Tax Operations | Product Strategy | Enterprise Scale & Revenue GrowthI am a Tax Technology Leader with over 20 years of experience transforming complex compliance landscapes into high-performing, revenue-generating business units. Throughout my career, I have specialized in the intersection of Human Capital Management (HCM) software, regulatory adherence, and operational scalability.At isolved, I pioneered the company’s first Tax Alert system and spearheaded the launch of the Network Tax Service. This comprehensive offering unlocked a previously untapped, multi-million dollar revenue stream and established a foundation for sustainable annual growth. My expertise lies in leading cross-functional teams through the full product lifecycle—from initial concept and API data transmissions to long-term system administration and partner engagement.I am passionate about \"bridging the gap\" between technical development and tax compliance to foster innovation and improve the user experience. Whether it is securing a seven-figure penalty abatement from the IRS or modernizing filing systems to achieve a 60% capacity increase, I thrive on solving high-stakes challenges that protect the bottom line while driving enterprise-level growth.Core Expertise:Strategic Leadership: Scalable Revenue Generation, Product Lifecycle Management (PLM), & Agile Methodology.Tax Technology: MasterTax, isolved, Vertex, & QuickBase.Regulatory Compliance: Multi-State Tax Law, SUI Rate Exchange, & Agency Relationship Management.Operational Excellence: System Modernization, Audit Management, & Process Automation.I am always looking to connect with fellow HCM professionals, tax technology innovators, and leaders focused on scaling compliance operations.