Caroline Black Schonborn

Client Manager Hyper-Focused on Customer Service and Success

Role: Manager, Account Development at American Express
Location: Boston, MA, US
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

About Caroline Black Schonborn

No matter what your role, you make a difference in our (Amex) ability to deliver great customer experiences, and you can help us challenge ourselves to reach new heights.\" American Express CEO Steve SqueriWhat I do day-to-day makes a difference. I always put my customers first finding ways to win both big and small. Every day I strive to improve by providing even better customer service, sharing new and better solutions for personal and business payments, offering digital capabilities to enhance existing programs, and delivering data-backed insights in keeping with the Amex standards. I my job and the work I do at Amex!

Experience

Manager, Account Development
American Express
Mar 2019 — Present · Boston, MA, US

Education

Boston College
BS, Communication
2004 — 2008
Boston College
BA, Communications

Skills

Video Production
Social Networking
SEO
Blogging
Editing
Public Relations
Social Media Marketing
Video
Avid
Press Releases
Digital Media
Creative Writing
Video Editing
Facebook
New Media
News Writing
Producing Web Content
Television
Google Analytics
Photoshop
Content Development
Content Strategy
Final Cut Pro
Television News
Social Media

Contact information

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Work email
•••••@americanexpress.com
Personal email
•••••@•••••.com
Direct dial
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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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