Caroline Rohner
ITILv4 - Scrum Master - Hospitality Technical Project Manager for large self-hosted and cloud applications, platform migrations and industrialization of migration processes
- Role
- Senior Manager Software Development & Maintenance - Global Loyalty Programs at IHG Hotels & Resorts
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Caroline Rohner
Expert in technologies for the hospitality industry with focus on Property Management Systems (PMS) and Central Reservation Systems (CRS)Experienced Technical documentation writer (internal and customer facing)• Background in Hospitality management including experience in Front of the house and back of the house.• Understanding of the extended PMS/CRS ecosystems for large platforms including integrations, security, networks and Cloud computing, storage solutions, hardware and virtualization, PCI compliance• Experience of IT services major tools (ServiceNow, JIRA & Zephyr, Splunk,) Oracle DBA, SQL
Experience
Senior Manager Software Development & Maintenance - Global Loyalty Programs
Jan 2026 — Present · US
Education
EHL
Bachelor of Business Administration - BBA, Hospitality Management
Skills
- Leadership
- System Deployment
- Servers
- Crm
- Project Planning
- Software Installation
- Networking
- Software Documentation
- Opera
- Hospitality
- Oracle
- Quality Assurance
- Databases
- Microsoft Office
- Security
- Troubleshooting
- Hospitality Industry
- Software Implementation
- Performance Tuning
- Management
- Microsoft Excel
- Database Administration
- Hotels
- Technical Support
- Pos
- Saas
- Hardware
- Sql
- Visio
- Micros
- System Monitoring
- Help Desk Support
- Customer Service
- Customer Satisfaction
- Training
- Integration
- System Administration
- Weblogic
- Property Management Systems
- Pci
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