Caroline Malifaud

Lead PgM, Support Experience at Google

Role
Lead Pgm, Support Experience at Google
Location
Denver, CO, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Caroline Malifaud

Love ambiguous, early stage business challenges • Build and grow highly performing teams • Data driven, customer centric Ops and marketing

Experience

  1. Lead Pgm, Support Experience

    Google

    Feb 2016 — Present · Boulder, CO, US

    My team designs and leads programs to better understand and improve the user experience with support, including Voice of the Customer programs, journey mapping, qualitative and quantitative research, segmentation research.

Education

  • Lycee Blaise Pascal

    Baccalaureat, Science

    1993 — 1996

  • ESSEC Business School

    MBA, Marketing, Infomation Technology

    1998 — 2002

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Caroline Malifaud — Lead Pgm, Support Experience at Google in Denver, CO, US | Unifers