Caroline Howes
Senior People and Culture Advisor @Bc Place
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WORK HISTORY
Senior People and Culture Advisor @Bc Place
Vancouver, BC, CA
Act as a trusted advisor to senior leaders, providing guidance on labour relations, performance management, and policy interpretation Lead and conduct workplace investigations from initial complaint through to final report, ensuring fair, consistent, and legally compliant processes Serve as the primary liaison with the union, managing grievances through Steps 1–3 and supporting arbitration preparation, including research, disclosures, and case documentation Lead Disability and Attendance Management programs, including short and long-term disability and WorkSafe BC claims for exempt, unionized, and casual employees. Facilitate leadership training on performance management and people policies Drive employee engagement by assisting with focus groups and department meetings to review survey results and gather frontline feedback Support recruitment activities through assessment centres, group interviews and individual interviews Ensure compliance with the Labour Relations Act, Employment Standards Act, Human Rights legislation, and WorkSafe BC regulations
EDUCATION
British Columbia Institute of Technology
Diploma, Tourism Marketing Management
SKILLS
ABOUT CAROLINE HOWES
Highly motivated and results-oriented Human Resources professional with progressive experience in labour relations, employee engagement, and talent management across unionized and non-unionized environments. I thrive in fast-paced settings and am passionate about delivering service excellence across all HR functions. I partner with leaders to navigate complex employee relations matters, lead workplace investigations, and provide fair, compliant, and people-focused solutions. Known for strong relationship-building skills, I take a collaborative approach to managing multiple priorities and delivering results within tight timelines while enhancing the overall employee experience
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