Caroline H.

Tech Communication and Event Lead Global CIO Office @香奈儿

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

Tech Communication and Event Lead Global CIO Office @香奈儿

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London, GB

Covering the Communication Manager role, shaping the engagement strategy for 850+ employees across 10 regions.+ Partner with GCIO and senior leadership to align communication with strategic priorities.+ Delivered 30+ global events (town halls, webinars, onboarding), boosting participation by 16% and raising engagement scores (4.51 → 4.6/5).+ Launched new formats (webinars, video series) to strengthen storytelling and inclusivity.+ Revamped onboarding with digital tools and content, improving new hire experience.

EDUCATION

2010 — 2013

ESTHUA, University of Angers

Master's degree, Event Management

2013 — 2013

Rosen College of Hospitality Management, University of Central Florida

Master's degree, Event Management

SKILLS

Event PlanningMiceCrmNetsuiteHospitalityFood & BeverageAdobe Creative SuiteConference CoordinationCustomer ServiceMarketing CommunicationsHotel BookingHospitality IndustryCorporate EventsProject ManagementTourismEvents CoordinationMac OsBooking SystemsSocial MediaAccount ManagementSpecial EventMarketing StrategyAdministrative WorkPublic RelationsMicrosoft OfficeSalesOperaHospitality ManagementEvent ManagementConferencesMarketingFrench

ABOUT CAROLINE H.

Internal Communications and Employee Experience professional with 10+ years experience in…

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Caroline H. — Tech Communication and Event Lead Global CIO Office at 香奈儿 in London, GB | Unifers