Caroline D. Stamps

About Caroline D. Stamps

I am the owner of A Notary by Caroline, a National Notary Association Certified Notary Signing Agent, mobile and remote online notary service dedicated to making life’s most important moments simple, secure, and stress-free. Serving Brevard, Seminole, Orange, and Volusia Counties—and clients worldwide online—I specialize in notarizing real estate closings, adoption papers, powers of attorney, and more.My professional background spans leadership, operations, and IT project management. I’ve mentored teams to achieve personal and professional goals, resulting in 80% retention of those selected for leadership roles. I have managed budgets, optimized labor costs, and implemented marketing strategies that drove consistent profit growth.In IT, I’ve led projects for mobile device management, cloud migration, VoIP transitions, and vendor sourcing. I developed Statements of Work, Requests for Proposals, and managed vendor relations to ensure seamless technology transitions.This unique blend of technical expertise, operational leadership, and client-focused service allows me to deliver notary solutions that are efficient, reliable, and tailored to your needs.

Experience

1. Systems Administrator

   Unbreakableit

   Jun 2019 — Present · Orlando, FL, US

   A boutique Managed Services Provider,(MSP) for the small to medium business (SMB) market. Specializing in complete managed services including infrastructure as a service (IaaS), using Connectwise Manage as a ticketing system to manage client interactions and Connectwise ScreenConnect for remote connectivity, Labtech Automate and Ninja RMM for management of each endpoint. Software as a Service (SaaS) including Appriver and Office 365Worked with a realty development client to develop, define and document baselines for back stock, acquisitions, compliance standards for software and creating a hardware refresh cycle, as well as developing acceptable use policies for IT assets.Configured and deployed new Fortigate devices to clients, configured, both site to site, and, site to Forticlient Virtual Private Network (VPN) connections.Developed procedures for hurricane preparedness for client sites.Set up bare metal machines with VMWare ESXi for production deployment.Managed Exchange environments as they were transitioned from Exchange 2007 & 2010 to O365 for both not-for-profits and for profit enterprise deployments.Created vendor relationships and managed vendor requests for quotes (RFQ’s)

Education

• University of Detroit Mercy

  Political Science

  1990 — 1993

• Wayne County Community College District

  Political Science and Government

  1993 — 1995

• University of Central Florida

  B.S, Information Systems Technology, Secure Computing and Networking

  2006 — 2010

• Valencia College

  Associates, Public Administration

  2008 — 2008

• Valencia College

  Associates, Computer Engineering Technology

  2003 — 2005

Skills

• Tcp/Ip
• Vendor Management
• Voip
• Windows
• Networking
• Program Management
• Wireless Technologies
• Cisco Systems Products
• Broadband
• Switches
• Logic Monitor
• Project Management
• System Administration
• Call Center
• Software Documentation
• Computer Hardware
• Integration
• Solarwinds
• Servicenow
• Process Improvement
• Management
• Team Building
• Microsoft Office
• Wireless
• Network Security
• Customer Satisfaction
• Training
• Troubleshooting
• Customer Service
• Team Leadership
• Computer Network Operations
• Technical Support
• Information Technology
• Cisco Technologies
• Vpn
• Leadership
• Routing
• Security
• Telecommunications
• Bmc Remedy