Caroline Walsh

About Caroline Walsh

Experienced Operations leader recognized for deep knowledge of the business, and effective use of metrics for ongoing inspection and follow-through on strategic actions. Strong ability to drive change through cross-functional teams, gaining business support, and overcoming barriers to achieve company objectives. A people-centric leader with a successful career built in Customer Services, Professional Services, Operations, and Training. Recognized for inspiring the highest performance in teams; regardless of the pressure and complexity, I have a way of getting the most out of people, allowing them to bring their best selves to work, and elevating overall performance. Grounded as a leader in the belief that culture is integral to employee engagement and their performance; I am an expert in actively managing, measuring, and driving positive cultural outcomes. As a mentor, I always advise people to “Believe in yourself, you are braver than you think, more talented than you know, and capable of more than you imagine”.Outside of work, I love spending time with my family doing any type of outdoor activities like running, biking & skiing, and above all living life to the fullest. I also thoroughly enjoy CrossFit and yoga.Strengths: Transformational Leader & Change Agent | Strategic Mindset | Operations & Performance Management | Results Focused Influencer | Thought Leadership | Crisis Management | Inclusive | Authentic | Drives Positivity | Business Readiness | Internal Communications | Operational Transformation | Stakeholder Engagement | Strategic Communcations | Training Strategy | Transformation Programs

Experience

1. Consultant, Total Rewards & Talent Management

   Skillsoft

   Mar 2024 — Present

Education

• Colaiste Choilm, Cork Ireland

  2nd Level of Education

  1987 — 1992

• Munster Technological University

  ISM (Information Systems Management, Information Technology

  2003 — 2005