Caroline Vasconcelos

About Caroline Vasconcelos

As the Global Manager of the Ops Support Team at Amazon Web Services (AWS), I lead a diverse and talented group of risk managers, and analysts who provide operational support and solutions to AWS customers around the world. With over ten years of experience at AWS, I have developed and applied my skills in data analysis, risk management, cloud migration, big data, localization, and internationalization to deliver high-quality and customized services that meet the needs and expectations of different markets and cultures. I am pursuing a Bachelor of Applied Science in Information Systems and Technology from Bellevue College, a Bachelor in Neuroscience from ASU, and a certificate in Localization: Customizing Software for the World from the University of Washington. I am passionate about leveraging technology and data to empower businesses and communities, and I am always eager to learn new skills and explore new challenges. I value collaboration, innovation, diversity, providing professional and personal development opportunities, customer satisfaction, and I strive to bring these values to my team and my work at AWS.

Experience

1. Program Manager Ii

   Amazon Web Services (AWS)

   Jan 2024 — Present · Seattle, WA, US

   Finance Global Business Services (FGBS) for Amazon, AWS, Whole Foods, Zouk, and other subsidiaries.

Education

• Universidade Federal do Paraná

  Langue et littérature françaises

  1996 — 2001

• Arizona State University

  Bachelor of Science - BS, Neuroscience

• Bellevue College

  Bachelor of Applied Science - BASc, Information Systems and Technology

  2021 — 2023

• Bellevue College

  Associate in Applied Sciences (AAS-T), Information Systems - Business Analyst Track

• University of Washington

  Localization: Customizing Software for the World, Localization and Internationalization

  2018 — 2019

Skills

• Css
• Data Mining
• Web Development
• Sql Server Management Studio
• Translation
• Leadership
• Training
• Big Data
• Team Leadership
• Foreign Languages
• Teamwork
• Risk Management
• Html5
• Project Management
• Team Building
• Management
• Language Teaching
• Customer Relationship Management (Crm)
• Access
• Amazon Web Services (Aws)
• Crm
• Social Media
• Microsoft Sql Server
• Tableau
• Data Warehousing
• Customer Service
• Customer Experience
• Data Analysis
• Javascript
• Visual Studio
• C#
• Os X
• E-Commerce