Caroline T.
Lead User Researcher @DWP Digital
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WORK HISTORY
Lead User Researcher @DWP Digital
Leading user research across Move to UC, a large programme of work overseeing the safe transition of millions of households from legacy benefits to Universal Credit.
EDUCATION
UCL
MSc , Human-Computer Interaction (HCI)
Goldsmiths, University of London
Bachelors, Politics
University of Oxford
MSc., Social Anthropology
Wallington High School for Girls
A Levels: Economics; Politics; Philosophy; Chemistry, Political Science and Government
ABOUT CAROLINE T.
I am a caring and empathetic researcher with 10+ years of experience, working across Universal Credit, Home Office, GDS and OFSTED. I have worked on projects spanning Discovery, Alpha, Beta and Live and am experienced in a wide range of research methods. My degrees in Anthropology and Human and Computer interaction have allowed me to explore less well used quantitative and qualitative methodologies including co-design, diary studies, statistical analysis and ethnography.
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