Caroline Rufino
Project Manager United Healthcare @Turnberry Solutions
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WORK HISTORY
Project Manager United Healthcare @Turnberry Solutions
Miramar, FL, US
Simultaneously managed a portfolio of 44 projects, ensuring each initiative progressed smoothly from inception to successful completion• Supported regulatory compliance projects within the Medicaid line of business• Championed initiatives that ensured state health plans remained compliant with evolving regulations• Defined and delivered new projects required to fulfill upcoming Medicaid contract bids • Worked closely with over 20 cross functional teams including technology teams and health plan leadership from across the US • Responsible for translating policy into systems and process changes to ensure Medicaid plans remain competitive and compliant• Partnered with regulatory leads across health plans to drive the remediation of issues identified by state agencies—translated complex compliance requirements into actionable technology and operational changes
SKILLS
ABOUT CAROLINE RUFINO
Over 25 years in healthcare, I’ve built a career out of wearing many hats—leading Medicare and Medicaid programs, strengthening compliance, driving operational improvements, and managing product development initiatives. I thrive in complex environments and love turning challenges into clear, workable solutions.Areas of Expertise: · Passion for government healthcare programs and regulatory compliance (Medicare and Medicaid) · Strong leadership and relationship building · Organized, analytical, and adaptable · Process development, root cause analysis, and problem resolution · Extensive experience leading complex, multi-workstream healthcare initiatives · Delivery of successful high impact initiatives whether in operations or within the Software Development Life Cycle (SDLC)- Microsoft Word, Excel, Access, PowerPoint, Visio, SharePoint, Jira Admin, Confluence, Airtable, Smartsheets, ServiceNow, Mockplus RP, ServiceNow, a true contributor who goes beyond what’s required to exceed project goals?CONTACT ME: C••••••••@yahoo.com
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