Caroline McAdams

Store Manager @Lane Bryant

Colorado Springs, CO, US

Oversaw all aspects of store operations, including sales, customer service, inventory management,and staff supervision• Managed a team of 15 employees, providing training, coaching, and performance evaluations toachieve high levels of productivity and customer satisfaction.• Implemented customer service initiatives that improved overall satisfaction ratings by 18%• Conducted regular store audits to assess visual merchandising standards and make necessaryadjustments for optimal presentation• Conducted regular performance evaluations for staff members, providing constructive feedback andidentifying areas for improvement• Maintained a clean, organized, and visually appealing store environment that exceeded customerexpectations• Developed staffing schedules that optimized labor costs while ensuring adequate coverage during peakhours