Caroline Lilly Griswell

About Caroline Lilly Griswell

Strategic internal communications leader with a proven track record of creating clear, engaging, and purpose-driven communications that connect employees to business priorities. I believe great internal communication is more than messaging—it’s how culture comes to life. I specialize in shaping communication strategies that drive alignment, strengthen culture, and support transformation. Expertise in internal communications, executive visibility, and employee engagement Skilled in storytelling, content strategy, and enterprise communications planning Experienced in B2B/B2C marketing and M&A integration communicationsWhether leading enterprise campaigns or building executive visibility programs, I focus on creating clarity, connection, and confidence at every level of the organization. I bring a collaborative mindset and a passion for purposeful communication that helps organizations navigate change, amplify their culture, and achieve their goals.

Experience

1. Internal Communications Consultant

   TruBridge

   Aug 2025 — Present

   I lead the global internal communications and employee engagement strategy at TruBridge as a core People function, shaping how employees experience culture, leadership, and organizational change across the organization. Partnering closely with executive leadership, I help connect employees to our shared vision and business priorities, enable leadership alignment, and drive engagement across a diverse, distributed workforce.• Owns and leads the organizational-wide internal communications and employee engagement strategy, aligning culture, leadership priorities, and organizational change across a global workforce.• Serves as a trusted advisor to leadership, shaping enterprise and change narratives and translating complex business and people initiatives into clear, actionable communications.• Designs and executes communication roadmaps and engagement strategies that support organizational transformation, leadership alignment, and measurable outcomes.• Oversees global employee communication channels and platforms, ensuring consistent, clear, and connected messaging across business units, regions, and teams.• Builds scalable communication frameworks, leader enablement tools, and storytelling approaches that embed values into everyday employee experiences.• Leverages analytics, employee feedback, and engagement data to continuously improve communication effectiveness at scale.

Education

• University of North Carolina at Charlotte

  Bachelor of Arts, Organizational Communications, Minor in Journalism

  2009 — 2013

Skills

• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Event Planning
• Social Media
• Leadership
• Powerpoint
• Teamwork
• Time Management
• Public Speaking
• Social Networking
• Social Media Marketing
• Team Leadership
• Editing
• Facebook
• Creative Writing
• Critical Thinking
• Ap Style
• Media Relations
• Public Relations
• Marketing Communications
• Communication
• Writing
• Customer Service