Caroline Kennedy
Brand Marketing Specialist | Corporate Content Creator | Voice of the Customer
- Role
- Sr Brand Marketing Specialist at Leaf Home
- Location
- Sandusky, OH, US
- LinkedIn followers
- 500 followers
About Caroline Kennedy
With over 10 years of customer service experience and 6 years in the home improvement industry, I bring a strong foundation in understanding customer needs and translating their feedback into actionable insights.I focus on amplifying the voice of the customer to strengthen brand reputation, and ensure authentic, customer-driven impact across the organization. I also support the process of securing company awards, helping highlight organizational achievements and culture.As a corporate content creator and culture builder, I capture meaningful interactions and moments through multimedia to share our company’s story in ways that resonate with both internal and external audiences. I’m passionate about using storytelling and insights to build stronger connections between brands, their people, and their customers.
Experience
Sr Brand Marketing Specialist
Apr 2025 — Present · Hudson, OH, US
The Brand Marketing Specialist plays a key role in shaping Leaf Home\'s online reputation and organic brand presence. This role is responsible for developing and executing strategies across customer reviews, social content, listing management, award submissions, and LinkedIn engagement to enhance brand perception and customer trust.
Education
Medina County Career Center
Business, Marketing and Technology
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