Caroline Jack

Senior Scrum Master | SAFe 6 Scrum Master | Enabling high performing Team | Agile Coach | Passion for Agile | Servant Leader

Role
Scrum Master at M&T Bank
Location
Houston, TX, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Caroline Jack

As a Scrum Master and Agile Coach, I specialize in transforming organizations by…

Experience

  1. Scrum Master

    M&T Bank

    Sep 2023 — Present · Silver Spring, MD, US

    Facilitate SAFe ceremonies including PI Planning, Iteration Planning, Daily Standups, Iteration Reviews, Retrospectives, and Backlog Refinement, ensuring alignment across teams.>Facilitate Scrum of Scrums event to coordinate cross team dependencies and collaboration.>Use Jira and leverage Kanban boards to visualize work and reduce bottlenecks, risks and identify impediments and resolve or escalate them to coordinate work.>Collaborated with the Product Owner to maintain a prioritized backlog, enhancing process transparency and sequence work using Weighted Shortest Job First (WSJF) to maximize value delivery.>Lead SAFe Inspect & Adapt workshops, driving retrospective improvements at the program level to enhance Agile maturity and operational efficiency.>Fostered a culture of openness, commitment, and respect within the ART team and among stakeholders.>Mentor teams on Agile principles, fostering continuous learning and knowledge-sharing across ART members leading to significant improvements in team velocity.>Coach ART teams to self-manage, resulting in a high-performance team.

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Caroline Jack — Scrum Master at M&T Bank in Houston, TX, US | Unifers