Caroline Gick
Operations & Support Leader | Startup to Corporate | Master of Organization, People, and Processes That Keep Workflows Smooth and Executives and Teams Thriving
- Role
- VP, Account Management at LEXI
- Location
- New Orleans, LA, US
- LinkedIn followers
- 500 followers
Experience
VP, Account Management
Apr 2022 — Present · New York, NY, US
Work with accounts, including two multi-billion-dollar companies, to develop new wireless solutions for their portfolios. Actively plan and execute account strategy: defining strategic approach, solutions, and internal and external requirements necessary to deliver. As an early-stage startup, I play a key role in the company beyond Account Management, including executive support for CEO, internal operations, project management, and chief-of-staff-related activities- Own regular communication and delivery of resources, roadmaps, strategic briefs, and reports as needed for internal and customer stakeholders. Schedule, prep agendas, manage follow-up and decision support for internal and client meetings- Collaborate cross-functionally with Executives, Engineering, Product, Customer Experience, and Sales teams daily to project manage delivery for accounts. Identify bottlenecks in project delivery and propose solutions to maintain or improve timelines or mitigate delays- Content creation and maintenance of materials (print + digital), including company website, one-pagers, investor communications, newsletters, datasheets, user manuals- Managed two equity crowdfunding campaigns that raised over $725K- Executive Support for CEO, including calendar and inbox support and management of local and international business travel.
Education
Clark University
B.A., Art History
1990 — 1993
San José State University
MLIS, Library & Information Sciences
2003 — 2005
Skills
- Teaching
- Public Speaking
- Event Management
- Social Media Marketing
- Microsoft Excel
- Collection Development
- Editing
- Event Planning
- Microsoft Powerpoint
- Wordpress
- Marketing
- Copy Editing
- Management
- Copywriting
- Journalism
- Microsoft Office
- Newsletters
- Publications
- Microsoft Word
- Marketing Communications
- Library Management
- Marketing Strategy
- Blogging
- Web Content Writing
- Photoshop
- Social Networking
- Customer Service
- Writing
- Library Science
- Public Libraries
- Social Media
- Press Releases
- Library Reference
- Leadership
- Grant Writing
- Fashion
- Community Outreach
- Staff Development
- Advertising
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