Caroline Diep

Cloud Systems Manager @FleetGenius®

Orange County, CA, US

Developed secure, user-authenticated webforms using HTML to collect HR, cart processing, and cart inventory data—featuring built-in validation, dynamic PDF generation, automated SharePoint storage with controlled access, and targeted email delivery to relevant recipients based on inputs- Successfully developed and implemented Python scripts to automate data migration processes, eliminating the need for external SaaS, resulting in 10% budget savings and eliminating unnecessary spending- Developed Python scripts to migrate and clean 4+ years of 1M+ rows of historical data to facilitate the technical transition from Google Suite to Microsoft Office- Core player of FleetGenius as one of two Analysts in the Data Analytics organization- Analyzed 25K+ waste carts to understand and accurately predict residents’ usage and need for supply- Corrected old data collection processes that lost >25k customer tickets over 4+ years resulting in sizable revenue loss- Developed 20+ time-saving, automated reports with > 1M+ rows of data analyzing carts washed, welded, and scrapped, streamlining the accounting processes in the company and improving client satisfaction