Caroline Bourbeau
Operational Performance Leader @Octogone
Québec, QC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2024 — Present
Operational Performance Leader @Octogone
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Québec, QC, CA
EDUCATION
1992 — 1995
Ontario Business College
Associate's degree, Family and Community Services
SKILLS
Salesforce.comWanted AnalyticsLead GenerationBilingualRecruitingRfp ResponsesSupply & DemandCustomer RetentionWeb Services ApiCustomer ServiceLeadershipCustomer FocusOnboardingD&BStrategic PlanningCustomer EngagementCall CentersBusiness DevelopmentMicrosoft OfficeTask ManagementCustomer SatisfactionHuman ResourcesTalentneuronWeb ConferencingStrategic PartnershipsTargetprocessStrategyContact ManagementRedmineCustomer Relationship Management (Crm)User ExperienceCrmMarketing StrategyGotomeetingAccount ManagementData QualitySolution SellingConflict ManagementWebexInterviews
ABOUT CAROLINE BOURBEAU
Defining, leading and supporting multi-year strategies to improve the SaaS and Data platforms, Client Retention, Sales Operations and Data Science strategies, to improve overall efficiency.
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