Carolina Pennella
Response Team Analyst Iii @Magnit Global
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WORK HISTORY
Response Team Analyst Iii @Magnit Global
Clarksville, TN, US
On-site Meta)- Specialize in handling data disclosure requests related to civil, regulatory, and electoral workflows, processing over 200 tickets per week across multiple social media platforms- Review and process legal requests, subpoenas, and court orders, ensuring compliance with global data protection laws GDPR, CCPA, LGPD, COPPA and other global data protection laws while managing high-volume case reviews- Investigate high-risk cases involving e-commerce fraud, counterfeit goods, and policy violations, ensuring enforcement of marketplace regulations- Lead privacy analysis and ensure compliance with legal and privacy policies and legal documentation for data disclosure to meet Meta\'s strict SLAs, producing policy briefs and advocacy- Review and analyze high volumes of graphic and sensitive materials across social platforms, identifying and addressing escalations from vendors and internal teams, securing data protection and ensuring timely and accurate solutions- Conduct research using internal databases to identify responsive accounts and documents, maintaining data integrity and accuracy- Conduct incident response and escalation management, collaborating with Trust & Safety, legal, and security teams- Provide policy briefings and advocacy materials related to civil, regulatory, and electoral data disclosures- Assist in international projects working with Global Markets (EMEA, LATAM, NORAM, APAC), adapting to each jurisdiction legal requirements.
EDUCATION
New York University
Associate's degree, Nutrition Sciences
Universidade Paulista
Bachelor's degree, Administration/Management and Marketing
USP - Universidade de São Paulo
Master of Business Administration - MBA, Agribusiness/Agricultural Business Operations
ABOUT CAROLINA PENNELLA
Trilingual English–Portuguese-Spanish professional with 5 years of hands-on experience in legal investigation and compliance. I excel in identifying fraudulent patterns or irregularities in large datasets, analyzing potential threats, and conducting thorough research to inform policy development. My deep understanding of industry-specific laws and regulations enables me to address risks associated with compliance.With an MBA and a Bachelor’s in Business Administration and Marketing, I have gained broad expertise across diverse environments. I’ve had the privilege of working with industry leaders, honing skills in Business, Marketing, Communications, Finance, and Legal Ops. I optimize legal department efficiency through streamlined processes, technology integration, and cost management, while implementing innovative solutions that drive operational success. My adherence to global regulations and internal policies enables me to execute compliance programs that foster ethical conduct and make the internet a safer place.Core strengths include: • Proven track record in legal investigations, data privacy, and compliance, ensuring adherence to GDPR, CCPA, and LGPD. • Expert in handling Data Subject Requests (DSR) and Data Subject Access Requests (DSAR), safeguarding sensitive information and ensuring data integrity. • Demonstrated adaptability in dynamic environments, thriving in evolving regulatory landscapes across Mexico, Japan, Europe, India, Middle East, USA, and Brazil. • Skilled in identifying inefficiencies and implementing process improvements, optimizing legal department operations. • Developed strong expertise in financial risk detection and reporting, experience with AML investigations, SAR reporting, BSA/Patriot Act compliance, RFPA requests, and FTC regulatory matters, ensuring organizations meet the highest standards of financial and legal integrity. • Experienced in collaborating with government agencies, law enforcement, and legal partners to handle sensitive legal inquiries.Beyond my professional expertise, being a military wife has given me a unique resilience and adaptability, enabling me to thrive in uncertain and high-pressure environments. These qualities strengthen my ability to navigate global compliance challenges with agility, focus, and steady leadership.Passionate about everything I do, I’m driven by a relentless desire to motivate and inspire others. With a heart dedicated to humanitarian and animal causes, I firmly believe that collective efforts can transform our world into a better place.
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