Carolina Heinzen Esteves

About Carolina Heinzen Esteves

Strategic finance executive with 18+ years of experience across multinational corporations in the Americas, Europe, and Asia. Proven expertise in financial planning and analysis, internal audit, internal controls and risk management, with a strong track record of driving business performance, optimizing revenue strategies and strengthening governance.Fluent in English, Spanish, and Portuguese, with a global mindset and deep understanding of diverse markets. Adept at leading through complex transformations, including M & As, post-acquisition integrations, digital transformations and organizational redesigns.Known for building high-impact partnerships that bridge finance and business strategy, enabling data-driven decision-making. A results-driven leader who thrives in dynamic, collaborative environments, consistently delivering insights that shape financial strategies and enhance operational efficiency.Certified in Business Analytics (Kellogg Northwestern University, 2021) and currently pursuing an MBA in Analytics & AI, reinforcing a commitment to leveraging data and technology for smarter financial decision-making. Also undergoing a 9-month Professional Certification Program focused on Leadership and Digital Transformation at Massachusetts Institute of Technology (MIT).

Experience

1. Global M365 Controller

   Microsoft

   May 2024 — Present · Редмонд, WA, US

   As the M365 Worldwide Revenue Controller, I am accountable for a substantial revenue portfolio exceeding $8B across multiple channels (Managed Retail, Direct business and OEM), demonstrating expertise in driving revenue performance and business growth. My role is anchored in leveraging a deep understanding of product, channel, and business dynamics through data analytics, and collaborating effectively with stakeholders. Regarding performance management, my contributions are marked by delivering insightful analyses on the market, product, channel, and partner dynamics. These analyses are crucial in driving informed decision-making and ensuring forecast accuracy. Moreover, effectively negotiating and organizing budget and forecasts from a field perspective with worldwide teams and Engineering, adeptly identifying risks and opportunities to optimize resource allocation and influence business impact. My proactive support in the growth strategies for M365 involves crafting financial models for emerging opportunities and helping shape investment strategies, thereby influencing partner dynamics.My focus extends to optimizing revenue and gross margin outcomes through strategic financial investments and managing P&L with an emphasis on flexibility with accountability. I successfully managed finance processes with an eye for efficiency, emphasizing the simplification and sustainability of these processes across regions while cultivating a compliance-centric culture within the team. Engaging actively within the M365 & Windows Community, I am committed to adopting best practices, enhancing business partnerships, and spearheading standardization efforts.

Education

• Universidad de La Rioja

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  2005 — 2006

• Católica de Santa Catarina - Centro Universitário

  Bachelor of Business Administration (BBA), Business Administration and Management, General

  2004 — 2010

• MIT Sloan School of Management

  Digital Transformation

• FIA Business School

  Master of Business Administration - MBA, Analytics and Artificial Intelligence