Carolina Soto
Product Manager @Verifone
Signup · Get unlimited contacts
WORK HISTORY
Product Manager @Verifone
US
Analyzed customer feedback to modify existing products and develop new product specifications to exceed market demands and position the company\'s products as industry leading solutions. Created and maintained competitor analysis matrix. Worked with leadership and sales to develop strategies for executing product roadmaps. Established and maintained relationships with product and technical developers, and vendors to ensure high-quality product design and development. Coordinated and supported the internal sales teams, operations, and software teams to achieve common success. Documented requirements / user stories. Managed product introduction into LATAM countries by ensuring all products met compliance and regulatory certifications, in country certification requirements, technical requirements, PCI, and cabling solutions. Worked with sales and the product development teams on the development of product positioning. Collaborated in customers RFP’s by providing technical details of POS devices, and complete customers RFP documents.
EDUCATION
Purdue University Global
Master of Business Administration - MBA, Business Administration and Management, General
Purdue University Global
Bachelor of Business Administration - BBA, Project Management
ABOUT CAROLINA SOTO
Passionate Product Manager with over 8 years of experience driving growth and customer satisfaction through successful go-to-market strategies, product development and usability improvements in fast-paced IT environments. Designed feedback loop and product optimization initiatives, yielding increase in customer satisfaction and decrease in churn rate. Proven ability to lead feature rollouts, product launch events, operational and procedural improvements, recognized for skills used to rapidly resolve challenging issues. Masters new technologies quickly, prioritizes and delegates tasks effectively. Bilingual (English/Spanish).
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.