Carolina Claudino Daffara

Business Operations Coordinator @Impact Food

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Business Operations Coordinator @Impact Food

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Driving operational efficiency and growth at a fast-paced food tech startupKey Responsibilities- Optimize business operations by streamlining workflows, managing key processes, and supporting cross-functional teams- Support sales initiatives by assisting with CRM management, sales automation, and customer outreach to boost retention- Execute digital marketing efforts, including social media content (Instagram, TikTok, LinkedIn), website updates, and investor newsletters- Assist with financial processes, including tracking receivables, sending payment reminders, and ensuring accurate accounting follow-ups- Analyze performance metrics to track marketing, sales, and automation effectiveness, identifying opportunities for improvement.

EDUCATION

2019 — 2019

BrainStation

Diploma

2025 — 2026

FGV - Fundação Getulio Vargas

MBA

2013 — 2017

The University of British Columbia

Bachelor of Arts - BA

2013 — 2017

The University of British Columbia

Minor

SKILLS

Customer ServiceTeamworkLeadershipPublic SpeakingEnglishEvent PlanningTime ManagementSocial MediaMicrosoft WordTeam LeadershipPowerpointMicrosoft ExcelResearchMicrosoft Office

ABOUT CAROLINA CLAUDINO DAFFARA

I tackle problems with an interdisciplinary approach. Through my degree in Cognitive Systems I have learned to think in four distinct ways: analyzing information empirically through psychology, questioning paradigms through philosophy, examining meaning through linguistics, and finally seeking patterns in logic through computer science.I’m interested in finding new ways to explore issues associated with optimizing technology based on how humans perceive and interact with the world around them.

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