Carolina A. Hathcoat
Data Protection Engineer @Trellix
Dallas-Fort Worth, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2022 — Present
Data Protection Engineer @Trellix
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Plano, TX, US
Provide technical support, troubleshooting techniques and best practices to large Enterprise customers.Analyze and review cases until closure. This includes investigating and recommending appropriate corrective actions for incidents.Manage, install, operate and support Trellix products such as Data Loss Prevention, Drive Encryption, File and Media Removable and Management of Native Encryption.
SKILLS
TrainingMicrosoft OfficeData EntrySystem AdministrationWindowsWiresharkMicrosoft ExcelCustomer ServiceBilingual-English/SpanishDesktop Support ManagementCisco TechnologiesLeadershipTechnical SupportNetwork SecurityOutlookMicrosoft WordTeam LeadershipApplicant Tracking SystemsNetwork AdministrationHighly Detail OrientedQuality Control
ABOUT CAROLINA A. HATHCOAT
IT/Security professional with an extended background providing workstation, network…
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