Carolina A.

Multisite Community Manager @Interstate Equities Corporation

San Diego, CA, US

Currently manage a portfolio of over 400 residential units, between two communities ensuring optimal occupancy and resident satisfaction while driving an annual net operating income of $10 million through strategic financial management- Oversee the procurement-to-pay process using Yardi software, efficiently processing a high volume of payables to maintain accurate financial records and ensure timely vendor payments-Collaborate with vendors and service providers to negotiate contracts and terms- Conduct regular financial analysis and reporting to identify trends and opportunities for revenue enhancement, contributing to a year-over-year increase in net operating income- Foster strong relationships with residents through effective communication and community programming, resulting in a 20% increase in tenant retention and overall satisfaction-Lead a team of property management professionals, providing training and guidance to ensure compliance with policies and deliver exceptional resident services-Prepare and manage the property budget, tracking expenses and revenue to optimize financial performance and achieve financial goals-Manage day-to-day communications with existing vendors regarding changes in scope or requirements.