Carole Mohr
Strategic Customer Engagement Director at Verint assisting customers with AI Adoption and CX Strategies to deliver the ideal customer experience.
- Role
- Strategic Customer Engagement Director at Verint
- Location
- Spokane, WA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Strategic Customer Engagement Director
Feb 2022 — Present
Skills
- Bpo
- P&L Management
- Customer Relationship Management (Crm)
- Strategy
- Strategic Partnerships
- Salesforce.com
- Program Management
- Account Management
- Team Management
- Customer Service
- Sales
- Saas
- Customer Satisfaction
- New Business Development
- Call Centers
- Cross-Functional Team Leadership
- Process Improvement
- Lead Generation
- Vendor Management
- Solution Selling
- Problem Solving
- Call Center
- Enterprise Software
- Operations Management
- Customer Relations
- Outsourcing
- Workforce Management
- Management
- Team Building
- Crm
- Team Leadership
- Customer Experience
- Leadership
- Strategic Planning
- Contact Centers
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