Carole M. Marcusse

Business Partner | Relationship Management | Customer Resource | Helping Organizations Thrive!

Role
Crc Customer Resource at Johnson Controls
Location
Raleigh, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Carole M. Marcusse

IT Consulting | Risk Management | Issue Management | Compliance Analyst | Systems Integration & Outsourcing | Strategic Thinking | Continuous Improvement | Service Delivery | Operations/Business Management | Key Performance Indicators | Facilitator Strong finance, marketing & IT professional with proven ability to provide team leadership; driving performance, program improvement and quality initiatives. Encourages team cooperation, known for the ability to create and meet project-specific business/mission plans. Engages and builds internal and external relationships with a shared sense of purpose. Develop and implement efficiencies within the department or organization. CompTIA Certified: A+| Server+| Security+| Network+ LPI Certified: Linux Essentials MTA Certified: Security Fundamentals | Server Admin Fundamentals | Networking Fundamentals Proficiencies: Analytic Skills-Data Driven Trending | Financial Reporting | Forecasting | Strategic Planning & Implementation | Driving Growth & Revenue | Resourceful Problem Solving – Results Driven | Negotiation | Marketing – Real Estate, Retail & Corporate | Event Planning & Execution | Organizational Effectiveness – Dynamic Change | Relationship Management | Business Process Improvement | Impeccable Customer Service/Customer Support

Experience

  1. Crc Customer Resource

    Johnson Controls

    Nov 2023 — Present · Raleigh, NC, US

Education

  • Western Michigan University

    BBA

  • MyComputerCareer

    Information Technology Security & Administration

    2019 — 2020

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Carole M. Marcusse — Crc Customer Resource at Johnson Controls in Raleigh, NC, US | Unifers