Carole Dimarzo
Director of Healthcare Operations | Leveraging Big Data & Lean Strategies to Optimize Systems for 20M+ Patients | Transforming Care Delivery Through Scalable Process Innovation
- Role
- Director of Operations at Healthix
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Carole Dimarzo
I’m a strategic operations leader with 15 years of experience driving transformational change in healthcare. With a strong foundation in operational planning, organizational development, and performance management, I have led high-impact initiatives that elevate patient outcomes, improve system efficiency, and advance organizational goals.Throughout my career I have consistently streamlined processes, implemented scalable infrastructure, and brought clarity to complex systems. I focus on: • Building performance cultures in health tech• Aligning compliance, care, and innovation• Driving operational excellence in mission-led organizationsMy work sits at the intersection of data, delivery, and human connection—whether enhancing uptime with real-time dashboards, designing KPIs that drive accountability, or creating cross-functional systems that align strategic vision with patient need.With certifications in Project Management, Operational Excellence, and Process Improvement, I bring both hands-on expertise and executive-level foresight. When I am not designing process diagrams or mitigating operational inefficiencies, I can be found hitting up the local running trails, or working on my pasta-making skills. Let’s connect if you\'re looking for an operations leader who turns vision into velocity—and never loses sight of the people we serve.Areas of ExpertiseStrategic Planning & Execution | Process Improvement | Business Development | Healthcare Operations Management | Data-Driven Decision Making | Project Management | Change Management | Systems Implementation | Stakeholder Engagement & Communication | Non-Profit Administration | Cross-Functional Collaboration | Innovation & Digital Health Transformation
Experience
Director of Operations
Apr 2022 — Present
Education
Adelphi University
Bachelor of Arts (B.A.), Art/Art Studies, General
Manhattanville University
Master of Science (MS), Organizational Management and Human Resource Development
Briarcliff High School
High School Diploma
Skills
- Program Management
- Capacity Building
- Social Media
- Business Development
- Nonprofits
- Emotional Intelligence
- Partnerships
- Photography
- Contract Management
- Community Outreach
- Grant Writing
- Program Development
- Relationship Building
- Contract Negotiation
- Organizational Development
- Capacity Planning
- Project Management
- Recruiting
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