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Carole V Harlan

Sr IT Vendor Management Analyst @Academy Sports + Outdoors

Houston, TX, US
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2019 — Present

Sr IT Vendor Management Analyst @Academy Sports + Outdoors

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Houston, TX, US

EDUCATION

N/A

Houston Christian University

Bachelor of Business Administration (BBA), Computer Info Systems and Marketing

N/A

Bellaire Senior High School

General Studies

SKILLS

Performance ManagementTechnology AnalysisProject ManagementPersonnel ManagementInterpersonal CommunicationLeadershipTeam BuildingInternational BusinessAcquisition IntegrationCall Center DevelopmentCustomer OrientedTelephonyManagementCall CentersPmoIT OutsourcingIT ManagementIT StrategyTeam LeadershipInformation TechnologyUnified CommunicationsVoipVirtual TeamsResource ManagementContact CentersCross-Functional Team LeadershipIntegrationInfrastructureIT OperationsAnalysisHpAvayaTeam ManagementCustomer ExperienceNetworkingBusiness DevelopmentProject DeliveryService DeliveryService ManagementItil

ABOUT CAROLE V HARLAN

Academy Sports + Outdoors benefits from my strategic oversight in IT vendor management, leveraging my analytical skills to foster robust partnerships. Our team has excelled in orchestrating virtual collaborations that enhance operational efficiencies. With a focus on creating value through meticulous vendor selection and management, we\'ve contributed to sustaining the company\'s competitive edge in the retail sector.Prior experience at CAM and HP instilled a deep understanding of cross-functional team leadership and the importance of strategic vendor relationships. Harnessing these competencies, we\'ve navigated complex IT landscapes to secure advantageous contracts and support initiatives that drive growth and innovation. Our approach to vendor management is centered on collaboration, integrity, and a relentless pursuit of excellence.

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