Carole Croteau
Successful Operations Leader, Passionate Mentor and Coach
- Role
- SVP, Director of Market Operations at Citizens
- Location
- Shelton, CT, US
- LinkedIn followers
- 500 followers
About Carole Croteau
Experienced Senior Vice President with a demonstrated history of working in the banking industry. Skilled in Bank Operations, Risk Management, Branch Management, and Account Reconciliation. Digital banking. Strong leadership skills, with a focus on mentoring, coaching and development with a MS focused in Business Ethics, Compliance and Forensic Accounting from New England College of Business.
Experience
SVP, Director of Market Operations
Dec 2022 — Present
Education
New England College of Business
MS, Business Ethics, Compliance and Forensic Accounting
2009 — 2011
Sacred Heart University
BS, Accounting
1997 — 2005
Skills
- Mortgage Lending
- Consumer Lending
- Internal Controls
- Account Reconciliation
- Financial Services
- Payments
- Operational Risk
- Credit Cards
- Financial Risk
- Retail Banking
- Finance
- Operational Risk Management
- Branch Management
- Banking
- Risk Management
- Process Improvement
- Management
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