Carole-Ann Haun
Senior Global Account Manager, Team Lead @Forrester
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WORK HISTORY
Senior Global Account Manager, Team Lead @Forrester
EDUCATION
Southern Illinois University, Carbondale
Bachelor's Degree, English, Preprofessional with a minor in Organizational Speech Communication
John A. Logan College
Associate of Arts (A.A.), General Studies
SKILLS
ABOUT CAROLE-ANN HAUN
Enterprise & Mid-Market Sales | Strategic Account Growth | Digital TransformationResults-driven Senior Account Manager with 10+ years of experience exceeding quota, driving revenue growth, and leading customer success initiatives for clients in SaaS, data security, privacy, AI/automation, cloud, and digital transformation.Passionate about helping companies navigate business challenges and partnering with executives to drive measurable business outcomes. I thrive on solving complex challenges, guiding clients through strategic decision-making, and orchestrating resources to create meaningful impact.Beyond client success, I’m deeply invested in coaching and mentorship. Whether leading sales enablement initiatives, refining go-to-market strategies, or helping peers develop their account management skills, I believe knowledge-sharing and collaboration fuel growth. Recognized as a Sales Advisory Council member (2025, 2020) and Forrester Champion, I actively contribute to internal process improvements that enhance both client and employee experiences. Key Expertise: Sales & Account Expansion – 118.7% avg. quota attainment C-Level & Executive Engagement – Trusted advisor to C-suite, VP, and Director-level leaders Technology & Industry Expertise – SaaS, Data Security, AI/Automation, Cloud (DevOps, AIOps), Digital Transformation, Marketing/Advertising Agencies Awards & Recognition:Sales Advisory Council (2025, 2020), Presidents Club (2020), MVP (2020 & 2024), Emerging Leader Program Graduate (2023)
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