Carole Armstronghey A.
Customer Support Specialist @Alpha Level
Signup · Get unlimited contacts
WORK HISTORY
Customer Support Specialist @Alpha Level
IT
EDUCATION
2008-2010 North Island College
Bachelor of Arts (B.A.), Psychology English and Philosophy
North Island College Port Alberni
university transfer courses, English
Cambridge University Global Village Vancouver BC Canada
CELTA certification, Teaching English as a Second or Foreign Language/ESL Language Instructor
Vancouver Island University
Bachelor of Applied Science (B.A.Sc.) First Nations Arts, FNAT; Philosophy Women's Studies; Psychology
Vancouver Island University (formerly Malaspina)
Bachelor of Arts (B.A.), First Nations Arts
ABOUT CAROLE ARMSTRONGHEY A.
About MeI’m a results-driven e-commerce professional with eight years of full-time experience keeping a busy online store running smoothly. I partner with customers through prompt, empathetic email support—resolving issues and turning questions into loyal advocates.On Shopify, I create and optimize hundreds of product pages each month. By leveraging bulk imports, using bulk editing tools, variant mapping, and AI-powered description & meta-tag generator Apps, I craft SEO-rich listings that perform across seven global sales channels and drive measurable uplifts in organic traffic.I oversee end-to-end order logistics—tracking shipments in real time from suppliers in China through customs to last-mile couriers—and update order shipping information, so customers receive accurate, automated delivery notifications. Once orders arrive, I process and confirm delivery of them and maintain meticulous Excel logs of purchase costs, sale prices, vendors, product types, destination countries, payment methods, and more.My detail-oriented, data-driven mindset fuels A/B tests, performance analyses, and continuous workflow improvements. I thrive on clear communication and cross-functional collaboration, using strong action verbs—manage, craft, track, streamline—to turn operational challenges into reliable, customer-focused results. I am interested in part time remote work with a reasonable hourly rate.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.