Carol Schultz

About Carol Schultz

I am the \'Easy Button\'- I help make IT work. I am a successful and highly-motivated IT professional offering over 15 years of experience with a focus in business systems and software. I have extensive experience working with customers, vendors, and technical staff in the design, development and implementation of cost-effective technology solutions in order to meet challenging business demands. I am a creative problem-solver with a solution-oriented work style that can identify and streamline business processes resulting in increased efficiency and profitability Areas of Excellence: • Problem solving • Analysis and troubleshooting • Technical support • Customer focused • Innovative process improvement • Applications and program management • Flexible • Inquisitive and curious; eager to learn • System and program security • Customer and technical documentation My STRENGTHS: 1. INPUT I like to help people understand how things operate and to understand complicated ideas, procedures, policies, rules, or systems. LEARNER Acquiring knowledge and skills each day adds zest to my life. INTELLECTION I examine facts, data, or the sequence of events to determine why something happened. I love to ask questions and and pull together insights that I can use later. IDEATION I am fascinated by ideas. I love being able to find connections between seemingly disparate events or activities. STRATEGIC I notice new or unusual configurations in facts, evidence, or data and can create alternative ways to proceed. Faced with any given scenario, I can quickly spot the relevant patterns and Recruiters, HR Managers, Hiring Managers connect with me to gain access to my All Information Technology and Services Invitations to Connect Welcome Connect with me using: c••••••••@gmail.com

Experience

1. Technical Support Specialist

   Cas Consulting

   Jul 2017 — Present · Vancouver, WA, US

Skills

• Business Process Mapping
• System Administration
• Sql
• Troubleshooting
• Technical Support
• Sharepoint Designer
• Data Interfaces
• Information Technology
• Software Installation
• Software Documentation
• Microsoft Sql Server
• Process Improvement
• Integration
• Training
• Business Intelligence
• Software Development
• Business Intelligence Tools
• System Testing
• Business Analysis
• Mentoring
• Cobol
• Db2
• Ibm Iseries
• Change Management
• Ibm as/400
• Kronos Timekeeping
• Data Mining
• Visio
• Infinium
• Data Conversion
• Customer Relations
• Programming Languages
• Information Security Management
• Web Applications
• Systems Analysis
• Business Process Improvement
• Microsoft Office
• Data Analysis
• Customer Relationship Management (Crm)