Carol Anne Perkins
Senior Content Manager | Content Strategy | Thought Leadership | Brand Advocate
- Role
- Senior Content Manager at SMG - Service Management Group
- Location
- Milford, CT, US
- LinkedIn followers
- 500 followers
About Carol Anne Perkins
I craft content, shape strategy, and get way too excited about punctuation.(Oxford comma? Always.) With over seven years of content marketing experience, I’ve worked across industries to create compelling, results-driven content that actually resonates.I geek out over brand voice, data-driven storytelling, and the magic of a well-placed em dash. Whether it’s optimizing for SEO, refining messaging, or obsessing over capitalization consistency, I’m here to make content work smarter—and make marketing feel a little more fun.Beyond writing, I dive into analytics to track performance, tweak strategies, and ensure content isn’t just creative but also effective. I’m certified in copywriting, SEO, and social media writing, giving me the tools to craft content that not only engages but converts. My mission? To help brands tell their story in a way that feels natural, impactful, and maybe even a little delightful.Let’s talk strategy, storytelling, and why the em dash deserves more love.
Experience
Senior Content Manager
SMG - Service Management Group
Jan 2026 — Present
Oversee social media and content development, including direct management of the Social Media Manager and future content hires-Lead cross-functional development of the 2026 content strategy alongside Client Insights, Product Marketing, and Sales-Brand advocate, ensuring consistency in tone of voice across all platforms and content types.
Education
Jonathan Law High School
High School
2011 — 2015
Curry College
Bachelor's degree, Mass Communication/Media Studies
2015 — 2018
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