Carol Ann Darling
Director, Revenue Operations @Mnp Digital
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WORK HISTORY
Director, Revenue Operations @Mnp Digital
Toronto, ON, CA
In my capacity as the Director of Revenue Operations at MNP Digital, my focus revolves around equipping our sales teams to deliver an unparalleled experience and tailored solutions to our valued customers.Within the broader context of MNP, a prominent Canadian business advisory firm, the MNP Digital team comprises adept and inquisitive problem solvers dedicated to guiding, safeguarding, and empowering clients on their digital journeys. Our comprehensive suite of services encompasses digital advisory, digital platforms and experiences, cloud services, applied data and analytics, application development, cybersecurity and privacy, as well as managed IT services.My role enables me to channel my passion and expertise into optimizing the tools, data, and processes that underpin and elevate business development and revenue generation endeavors. As the leader of an expert team specializing in Proposal Management, Sales Operations, and Contracts Management, I contribute to the seamless execution of our strategic objectives.
EDUCATION
Royal Roads University
Bachelor of Commerce - BCom, Entrepreneurial Management
ABOUT CAROL ANN DARLING
Strategic leader in revenue operations and business applications; leveraging over 20+ years of career experience working in Telecommunications, Technology and Consultancy Industries. Microsoft Certified Global Sales Challenger. Certified APMP Proposal Management Professional with a genuine passion for technology, innovation and team collaboration. As an AI advocate, I drive organizational readiness and engagement, leading efforts to integrate AI-powered tools and solutions into daily workflows. As an engaged Community Leader for The WIT Network, I advocate for equality and champion women and allies.My approach centers on- Leading internal initiatives to accelerate AI adoption, including targeted training and support programs that boost user engagement and drive measurable business outcomes- Advocating for responsible and effective use of AI, ensuring technology solutions align with organizational goals and deliver value for all stakeholders- Fostering a culture of innovation and continuous improvement, empowering teams to leverage AI for enhanced productivity, collaboration, and decision-making- Supporting digital transformation and change management, guiding cross-functional teams through the evolving landscape of business applications and intelligent automation.Passionate about the future of work, I help my organization unlock the potential of AI to transform processes, elevate user experience, and achieve strategic objectives.
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