Carol Wong
Director, Retail Programs @Syndigo
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WORK HISTORY
Director, Retail Programs @Syndigo
San Francisco, CA, US
EDUCATION
UC Irvine
BA, International Studies
ABOUT CAROL WONG
I am a business-minded Digital Project leader with more than ten years of experience developing, launching and improving digital products to maximize sales effectiveness, create unique customer experiences and grow revenue. As a devoted manager with success in leading and collaborating with cross-functional teams to deliver high-quality projects in omnichannel retail and native mobile in alignment with business strategic goals. I have built a reputation of developing win-win partnerships by expertly articulating product solutions and benefits to customers and stakeholders and applying in-depth knowledge of digital trends and competitor innovations to create competitive advantage and sustained business growth. Specialties: Global/Cross-functional Team Leadership Digital Product Management Strategic Planning & Execution Business Development Stakeholder Relationship Management Omnichannel Customer Experience eCommerce/Retail/Sales/Marketing Operations Revenue Growth, ROI & Budget Management Project Management Technical Proficiencies & Software: Magento Enterprise Shopify Plus SAP Kentico Adobe Photoshop Microsoft Office (Word, Excel, PowerPoint, Visio), Google AdWords, Google Analytics Languages: Native English & Full Professional Proficiency in Cantonese & Mandarin
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