Carol Wang

Business Intelligence Analyst @AlgaeCal Inc.

CA

Designed and optimized SQL-based ETL pipelines to automate operation dashboards, boosting reporting efficiency by 20%. Created dashboards tracking LTV, churn, and etc, enabling data-driven decisions that increased retention by 2 months- Developed Python scripts to segment customers and forecast revenue trends, directly informing pricing strategies that boosted ROI- Participating in data integration and governance project, including defining data quality standards, implementing data workflows, ensuring compliance with regulations, and collaborating with cross functional teams to optimize data management processes- Performed NLP-based sentiment analysis on survey responses, identifying key cancellations drivers like delivery delays.