Carol Summerell Assoc
Area Recruitment Consultant @Roadchef
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WORK HISTORY
Area Recruitment Consultant @Roadchef
EDUCATION
Avado
CIPD qualification level 5, Human Resources Management and Services
University of Gloucestershire
HND hotel and catering institutional management, Hotel and Catering
Lifetime
Coaching Professional Level 5 Apprentiship , Work coach
SKILLS
ABOUT CAROL SUMMERELL ASSOC
With over 25 years of experience in the hospitality and service industry, I am a dedicated Recruitment Consultant at Roadchef, specializing in identifying and nurturing talent for one of the UK’s leading motorway service providers. My career is rooted in a deep understanding of operational excellence, having successfully transitioned from senior management roles into specialized Human Resources and Recruitment. I am an Associate Member of the CIPD (Level 5) and a qualified Professional Coach (Level 5)(Lifetime Apprenticeship). This coaching background allows me to bring a unique, developmental perspective to the recruitment process. I am passionate about identifying high-potential individuals and supporting their professional growth from the moment they join the team. As a certified Mental Health First Aider, I am equally committed to employee wellbeing. My goal is to ensure that the hiring journey at Roadchef is not only efficient but also supportive and inclusive, aligning with our mission to make Britain’s journeys safer and happier. Key Expertise- End-to-end Talent Acquisition & Strategic Recruitment- Professional Coaching & Mentoring (Lifetime Apprenticeship)- HR Management & Associate Membership of the CIPD- Hospitality & Operational Leadership- Mental Health First Aid & Employee Wellbeing Coaching & Development: 1. Performance Coaching (Helping employees reach their full potential)2. Leadership Development (Nurturing the next generation of managers) Core HR & Recruitment:3. Talent Acquisition4. Application tracking Systems (ATS)(Managing the recruitment pipeline)5. Interviewing & Candidate Assessment (Using coaching techniques in interviews) Operational & Wellbeing:6. Mental Health First Aid (Advocating for workplace wellness)7. Hospitality Management (Leveraging 20+ years of site experience)8. Stakeholder Management (Partnering with site leaders and head office)9.Conflict Resolution (Applying coaching methods to professional challenges)
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