Carol Shultz
Senior Director, Global Clinical Supplies at Merck
- Role
- Senior Director, Head of Clinical Supply Innovation (Csi) at Merck
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Carol Shultz
Digital thought-leader with demonstrated ability to develop and flawlessly implement industry-leading processes.
Experience
Senior Director, Head of Clinical Supply Innovation (Csi)
Jun 2025 — Present · West Point, PA, US
Spearheaded the refresh of the CSI Operating and Governance, aligning innovation efforts with Global Clinical Supply priorities and productivity levers to business outcomes while influencing strategy above project/function level.Led change management for CSI with stakeholders and implementing KPIs to measure innovation success, including cycle time reduction, talent utilization, and customer experience enhancement.Championed creation of an Innovation Incubator through Bright Ideas to gather crowd sourced problems/ innovation ideas which could be assessed for strategic fit with global priorities.Developing a future roadmap for systems or capability areas within areas of responsibility and ensure the technical approaches and capabilities solutions are in-line with technical/business strategy.Defined and executed long-term strategies for digital transformation and operational modernization, impacting global supply chain and research operationsIdentified and onboarded an external warehouse partner to allow freeing up internal capacity.Championed Lean Six Sigma continuous improvement and developed strategy for the Just-in-Time warehouse model, enabling external warehousing, internal inventory optimization, outsourcing business operations which will result in significant cycle time reductions and enhanced operational performance.Created strategy for a warehouse visualization tool that improves operational visibility including end-to-end data strategy and visualization leadership.Lean Six Sigma Green BeltRepresented Merck in the industry forum Clinical Supplies Leadership Forum (CSLF) with Johnson and Johnson, Amgen, Novartis, Bristol-Meyers Squibb, GSK, Eli Lily, Pfizer, and AstraZeneca for Just in Time Labeling Best Practices Guide, taking a leading role in influencing external partners.
Education
University of Pennsylvania
Ph.D., Biochemistry and Molecular Biophysics
2003 — 2008
Penn State University
B.S., Biology
1999 — 2003
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